You need to act urgently if you have received a default notice and/or the lender is threatening legal proceedings. You really need to instantly:
- Forward a page to your loan provider asking for a variation of one’s contract on the basis of hardship (when you have maybe perhaps perhaps not sent one). The lender and ask for a variation on the grounds of financial hardship if this is not possible ring.
- Lodge an application in writing or online in EDR, scheme, that will be administered by the Australian Financial Complaints Authority (AFCA). Its contact information are:
- Ph: 1800 931 678
- Email: firstname.lastname@example.org
- Online: afca.org.au
IMPORTANT: The lender cannot commence court procedures against you once you’ve lodged a written dispute with AFCA until the dispute is set (or AFCA considers it cannot consider carefully your dispute). (suite…)